Gearbox shuts down old chat rooms and moves to Discord

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Don't make me hit the sign

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Gearbox Just announced that the company will soon shut down its chat rooms and encourage all users to migrate to using individual games Discords for needs of their community. I am here again to say that this is a very dumb idea.

A review on the forums—which have existed in their current form since 2015, and much longer before that—explain that they have already been locked read-only and will soon be wfully, with users having 30 days to “save any content you want to keep »:

We’ve had good years of conversations on the Gearbox forums. It has been a great place to connect with all of you and a haven for amazing discussions, builds and support. Over the past year, we’ve noticed that many members of our community prefer to engage on our other social platforms, and that’s great. We love talking to all of you and keeping the community there.

By looking at where conversations are taking place and where comments are being made, we want to continue this dialogue on our social networks where a large part of the community gets their information. Our support team will continue to receive your feedback and concerns via support.gearbox.com.

As of July 19, 2022, we will move categories to read-only. This means that members will no longer be able to create forum posts, but people will be able to read previous posts. This will provide 30 days to save any content you want to keep before it closes. Later this summer, you’ll notice a new Gearbox website and the forums will disappear completely.

Thank you for years of discussions, guides, support, and making this a great community. We look forward to continuing the conversation with you.

It was, is, and forever will be the dumbest fucking trend in video game community management. I understand forums are becoming less popular and their chilling tendencies present a number of challenges. Desire to shut down forums in the face of declining usage and perceived technological advancements is natural and completely understandable.

But moving this feature to Discord is not the solution! Discord and forums are, as I explained in depth previously on this sitetotally different sites with totally different features!

Discord is great for talking in the moment. It’s a place for real-time conversations (or at least ones that are a few hours old if they’re not as busy), a neat way to manage multiple chat rooms and voice communications, and if that’s what you want, and millions of people around the world do, for all sorts of needs and wants – so awesome!

Forums are not the same though. They have nothing to do with it. Forums are more deliberate, more thoughtful, and while they’re far from perfect – I’m sure you can post a billion examples of people not being deliberate or considered on forums – the fact is that they are more permanent.

Forums create a record, an archive that we can search through, so that whenever we want to review issues, or find help for a problem, or see what’s been going on for a while , We can do it. There’s a paper trail, and while it sometimes leads to embarrassing shots on TV shows and game reveals, other times it provides tremendous help with technical issues or parts of a game you are stuck on.

Video game publishers and studios, I implore you, if you really need to find a way to migrate your communities and their legacy to a new platform or service, please find (or create!) one that is more suitable for you. task.

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